Changelog
See what is new in Jump EHR. We ship improvements regularly to help you run your practice more effectively.
A link to a release note in the Control Centre digest now opens that note in full, rather than the list it sits in.
The link pointed at the right page and then made you find the item again.
A practice migrated from Semble can map each of its Semble folders to a Jump document type, preview how many documents a mapping would affect, and apply it.
Documents that arrived from a migration then read as what they are - a discharge summary, a referral letter - rather than "Imported File". New imports arrive already categorised.
A migrated practice lost its own filing structure at the door and could not get it back.
Existing documents are re-typed when you apply a mapping, not automatically.
Archiving a task now takes it out of every list that was still showing it. Nine different views ignored the archived state, so archiving a task appeared to do nothing and people deleted tasks instead.
Archived tasks are still reachable: the status filter has an "Archived" option, and what used to be "All" now reads "All except archived" so it is clear what you are looking at.
A practice asked how to remove a task. The answer was that archiving should already have done it.
Opening a document to read it now opens a preview. It used to open the editor, so simply looking at a document put it in a state where it could be altered.
Reading a document should not be indistinguishable from editing it.
A practice can keep its standard patient-facing documents - pre-operative instructions, aftercare sheets, consent forms, policies - in one library, and send one to a patient from the message composer without hunting for the file first.
The composer's document picker now has two places to look: documents on that patient's record, and the practice library.
The same handful of documents get sent every week, and they were living on someone's desktop.
Anyone who can send a message can send a library document. Adding, renaming and archiving needs the permission to manage settings.
Two sessions on one day each keep their own bookings, moved sessions show their new times, and bookings no longer go missing from the list.
When an appointment's time changes, the patient's reminders and follow-ups move with it.
It no longer flashes a bare "complete" card, and a failed submission keeps the patient's answers.
Instead of looping silently.
The plans table defaults to Active, and Archive plan explains that existing members keep their benefits.
The heading above them is red before you reach Delete.
Filing a document now asks what kind of document it is, and will not finish until you say. Jump offers a suggestion where it has one, but no longer applies it on your behalf - someone chooses it.
Documents Jump creates itself are coded the same way, so the record does not hold a mixture of coded and uncoded items.
The type is what puts a document in the right folder and makes it findable later. A document filed without one is only findable by whoever remembers filing it.
This applies to documents filed from now on. Documents already on the record are not retrospectively coded.
From the Help Hub, anyone at the practice - not only the person who raised it - can reply to a support ticket with a screen recording. A short countdown gives you time to get ready, you can record anywhere in Jump and come back to send it, and an image attached alongside a recording is no longer dropped.
Your practice chooses the folders its documents are filed into. Jump proposes a starting set - Results, Referrals, Letters, Consultations, Discharge summaries, Medications, Certificates, Forms and admin - and you adopt them, rename them, add your own, and decide which document types belong in each.
On the new patient record, a patient's documents are grouped into those folders rather than presented as one long list. The grouping appears once a patient has enough documents for it to be worth having.
Every practice files differently, and one fixed list suited none of them.
A product's default price is now read from Stripe rather than held separately in Jump. The two were set together when a product was created and never reconciled afterwards, so changing a default in Stripe left Jump showing the old one.
The price Jump offers should be the price you set.
If your practice has its own marketing or analytics tags on your public booking and patient-link pages, a patient accepting cookies wasn't passed on to them — so the tags stayed switched off even though consent had been given, and your reporting under-counted.
Accepting or declining now applies to both Jump's own analytics and your practice's tags. A choice a patient made previously is honoured too — they aren't asked again, and their saved answer is applied rather than being treated as no answer.
Declining still switches everything off.
A greyed-out Reschedule button says what's missing. Rescheduling from the diary could offer a disabled button with no explanation; it now tells you what it needs.
An appointment type is labelled Paid only when the patient is actually charged. The label appeared on types the patient is never charged for.
A notification no longer suggests your SMS is switched off. A message whose delivery hadn't resolved yet read as though sending was disabled, rather than simply not confirmed.
When a clinical entry couldn't be saved, what you saw varied: sometimes an internal message about drafts or context, sometimes an error code, and in one case nothing at all.
Readings captured by the scribe are no longer lost to a momentary timing problem — they're retried rather than dropped.
For practices using Clinical record in the patient app (Jump Beta):
Jump is now VAT-registered (VAT number GB530045537). Every charge Jump makes to your practice now adds UK VAT at 20% on top of our prices, which don't include VAT.
This only applies to what Jump charges your practice. Invoices your practice raises for its patients don't change.
Filters that do what they say
New filters
Registering a patient now opens next steps instead of ending with a "Patient created" message.
Next steps opens after adding a patient from the Dashboard, the Patients list or Add patient in the sidebar.
Several interface faults are fixed: the sidebar and top bar stay in view when you change section, a drawer opened from inside another drawer is visible and full height, the top bar keeps its title while a screen loads, and lists that name colleagues now actually name them instead of showing blanks.
On the Control Centre, one handled fault no longer hides the next one, and the patient-safety report link goes somewhere that exists.
