Invoicing & Payments

Jump integrates with Stripe for payment processing. When patients receive an invoice, they can pay online via a secure Stripe checkout. Payments are deposited to your Stripe-connected bank account, typically within 2 business days. For in-clinic payments, connect a Stripe terminal to take card payments directly. Stripe fees are competitive and transparent.

Yes. Jump's Xero integration synchronises invoices, payments, and customer records automatically. When you create an invoice in Jump, it appears in Xero. When payment is received, Xero is updated. This eliminates manual data entry and keeps your accounting records accurate.

Jump can generate invoices formatted for insurance companies, with procedure codes and clinical information as required. You can track which invoices are pending with insurers and manage the longer payment cycles typical of insurance reimbursement. Patient co-pays can be collected separately.

Yes. With patient consent, card details can be stored securely with Stripe for faster checkout on future invoices. This is particularly useful for patients on payment plans or those who attend regularly. Stored cards can be used for automatic payments when authorised.

Jump can send automated email reminders for unpaid invoices at intervals you configure. Reminders include a payment link so patients can pay immediately. You can customise reminder text and timing, and exclude specific patients from automated reminders.

Jump provides financial reports including revenue by period, outstanding invoices, payment collection rates, and revenue by service type or clinician. These reports help with business planning and identify issues like increasing aged debt or underperforming services.