How does the Xero integration work?

Connect your Xero account and you can raise invoices directly into Xero from inside Jump - pick the patient, choose Xero as the destination, and the invoice is created there, using your Xero contacts and items. Payments for Stripe invoices land in your Stripe account, and payouts appear in your bank feed for normal reconciliation in your accounts.

Can we take payment when patients book online?

Yes. Online booking can require payment before the appointment is confirmed - the slot is held while the patient pays, and the payment is linked to the appointment from the start. It's the simplest way to cut no-shows for prepaid appointment types.

What about discounts, refunds and credits?

Discount codes work on any Stripe invoice, including codes created for a specific patient, and account credits can be applied to future billing. Refunds and credit notes are handled through Stripe. Voiding an invoice is permanent and audit-visible - it cancels in Stripe and disappears from your unpaid list, but never silently.

Who on the team can raise and manage invoices?

Billing permissions are role-based and separate from clinical-record access, so your admin team can raise invoices, take payments and manage the service catalogue without opening clinical notes. Card details never touch Jump - they're handled by Stripe end to end.

Features · Invoicing & payments

Your accountant will thank you.

Invoices raised from the appointment, sent with a secure payment link, paid however the patient prefers: Apple Pay or Google Pay online, a card reader at the desk, or a card saved with their consent. Every payment lands against its invoice - even bank transfers and cash - and card details never touch the practice; Stripe handles them end to end.

Book a demo See how it works

powered by Stripe · payment links · card readersApple Pay · Google Pay · saved cardsdiscounts · quotes · partial payments

ehr.usejump.co.uk · Invoice INV-2026-0412 · Margot Whelan · pat_M2vXn7q9

Invoice INV-2026-0412Sent · link opened

issued 24 Jul 2026 · due 7 Aug 2026 · linked to appointment apt_9K2fWq

New patient consultation · 30 min · Dr S. Mitchell£180.00

Venepuncture & bloods · full profile£35.00

Discount · code WELCOME10-£18.00

Total due£197.00

Timeline

14:02 · invoice created from appointment
14:04 · emailed with payment link
14:19 · payment link opened by patient

Take payment

Card reader · front deskOnline

WisePOS E · rdr_Fq2n81

Saved cardVisa ·· 4242

stored with patient consent

Take payment

Paid another way?

record bank transfer or cash
against this invoice

86 hrs

spent each year chasing late payments, per affected UK business

2x

faster settlement when invoices carry an online payment option

61%

of all UK payments are now made by card

2,250+

invoices raised through Jump since January

Sources: Dept for Business & Trade late-payment research (2025) · Xero Small Business Insights · UK Finance, UK Payment Markets 2025 · Jump platform data, July 2026

Step 1

Raise the invoice from the appointment

When an appointment is booked, choose what happens to the money: no invoice, invoice only, or invoice and take payment. Line items come pre-filled from the appointment type's linked service, priced from your own catalogue. Need one that isn't tied to an appointment? Raise it from the patient record in a few clicks, with your most-used services a favourite away.

from the appointment · from the catalogue · draft first if you want

New invoicefrom appointment apt_9K2fWq

Margot Whelancustomer

New patient consultation · 30 min£180.00

Venepuncture & bloods£35.00

Add from catalogue+favourites first

Step 2

The patient pays the way they want

The invoice email carries a secure payment link to Stripe checkout - card, Apple Pay or Google Pay. Patients also see their invoices in the patient portal and can pay there, or save a card with their consent for next time. Booking online? Payment can be taken at the point of booking, before the slot is confirmed.

payment link · patient portal · pay at booking

Patient checkoutsecure Stripe payment

Invoice INV-2026-0412 · Jump Health Practice£197.00

Apple PayGoogle Pay

Card numberVisa ·· 4242

Pay £197.00

Step 3

Or take it at the desk, and record the rest

A Stripe card reader at the front desk takes the payment in person, with live status in Jump as it processes. Charge a saved card with the patient's consent. And when money arrives outside Stripe - a bank transfer, cash at reception - record it against the invoice so nothing sits unreconciled. Partial payments are fine; the balance stays visible.

card reader · saved card · bank transfer · cash · partial

Take payment£197.00 due

Card reader+Saved cardExternal

Front desk · WisePOS EProcessing

presented · contactless · awaiting confirmation

Step 4

Watch the money, not a spreadsheet

Every invoice carries its status - draft, sent, paid, overdue - so the finance overview is always current: what's been invoiced, what's been paid, what's outstanding and how long payment takes, filterable by date, clinician and location. Partial payments keep their remaining balance visible, and voided invoices leave the unpaid list for good.

invoiced · paid · outstanding · median days to paid

Finance overviewthis month · all clinicians

Invoiced£24,380

Paid£21,940

Outstanding£2,440

Median days to paid2 days

01Invoices from appointmentsLine items pre-filled from the appointment type; invoice only, or invoice and take payment.
02Service catalogue & favouritesYour services and fees managed in Jump, with the ones you use most a click away.
03Payment links on every invoiceEmailed with the invoice; patients pay in two taps on Stripe's secure checkout.
04Apple Pay & Google PayAvailable whenever patients pay for themselves online.
05Card readers in clinicStripe terminals managed in Jump, with live payment status at the desk.
06Saved cards, with consentPatients save a card for faster checkout; staff can charge it with the patient's consent.
07Pay at bookingOnline bookings can require payment before the slot is confirmed.
08Partial & external paymentsTake part-payments, and record bank transfers or cash against the invoice.
09Discount codes & creditsPromotion codes, including patient-specific ones, and account credits.
10Quotes with PDFsPrice planned work in advance, with a PDF quote the patient can keep.
11Patient portal billingPatients see their invoices, pay outstanding ones and manage saved cards.
12Xero invoicingPrefer your invoices in Xero? Raise them there directly, from inside Jump.
13Refunds, credit notes & voidingHandled through Stripe; voiding is permanent and visible in the audit trail.
14Billing roles, separate from clinicalAdmin staff run billing without clinical-record access; permissions are role-based.
15Finance overviewRevenue trends, outstanding balances and payment days, by clinician and location.
16Invoices from Semble, importedSwitching? Your invoice history and service catalogue come across in the structured import.

Live · payments & billing

Stripe

Payments end to end: secure checkout with Apple Pay and Google Pay, card readers in clinic, saved cards, discounts, quotes and refunds.

Live · direct invoicing

Xero

Raise invoices directly into Xero from inside Jump - browse your Xero contacts and items without leaving the patient's page.

Live · at migration

Semble import

Structured migration brings your invoice history and service catalogue across, so day one doesn't start from zero.

“The invoice goes out while the patient is still putting their coat on. We used to have a billing afternoon every week; now there isn't one.”

Practice manager · private GP practice, London

Common questions

Questions, answered.

The five questions practices most often ask before moving their billing onto Jump. If yours isn't here, ask us on a demo call.

However suits them. The invoice email carries a secure Stripe payment link - card, Apple Pay or Google Pay. Patients can also pay in the patient portal, save a card with their consent for next time, or pay in person on a card reader at the desk. Money that arrives outside Stripe, like a bank transfer or cash, is recorded against the invoice so it still reconciles.