Integrations · Stripe Identity
Know who you are treating.
Patients verify their identity before care begins - a photo ID and a selfie, on their own device, inside the booking flow. The outcome is recorded against the patient, so the check is part of the record rather than a note in someone’s inbox.
How it works
Verified before the slot is confirmed.
Identity sits inside the booking flow: after the patient books, before they pay.
- 01Patient books onlinepatient
- 02Identity check requestedautomatic
- 03Photo ID and selfie on their own devicepatient
- 04Outcome recorded against the patientautomatic
- 05Reviewed where it matterspractice
In-person checks are recorded too, so a practice that verifies at the desk keeps the same trail.
What the connection does
A check that stays with the record.
Identity verification powered by Stripe Identity, recorded in Jump.
- 01Document and selfieThe patient uploads a photo ID and takes a selfie to match against it.
- 02On the patient’s own deviceNo app to install and nothing for the practice to handle.
- 03Inside the booking flowRuns after booking and before payment, so you know before you confirm.
- 04Recorded against the patientThe outcome sits on the record, not in an inbox.
- 05Remote or in personRemote verification at registration; in-person checks recorded too.
- 06Useful for remote careParticularly where the patient will never be in the room.
Setup and security
Setup time
Connected from the App Store alongside Stripe
Security
- Identity documents are handled by Stripe, not stored by the practice
- The verification outcome is recorded against the patient with a timestamp
Requirements
- A Stripe account with Identity enabled
Common questions
Questions, answered.
What practices ask about verifying patient identity. If yours is not here, ask us on a demo call.
Related
Where identity fits.
Verification is one step in the booking loop - patient records is where the result lives.
See a patient verified before they arrive.
Thirty minutes through the booking flow: booked, verified, paid, confirmed - with the check on the record.