Switching · From Semble
Moving from Semble to Jump.
Jump's structured import brings your patients, consultation history, medications, allergies, appointments, documents, lab results and invoices across from Semble, and our team runs it with you. This page says plainly what arrives, what you rebuild and what the move involves.
The short version
The import is built for Semble and the data arrives as records, not as a folder of files. Your history of consultation notes arrives as the free text it was written as, and from your first day in Jump every consultation is SNOMED coded. Templates and product set-up are rebuilt on Jump rather than copied, which most practices find works out better.
What arrives
What comes across from Semble.
The import covers the records a practice needs on day one. How each arrives is stated here so there are no surprises on go-live.
Patients and contacts
Demographics and contact details come across as patient records in Jump.
Consultation notes
Historical notes arrive as free text, filed under a General Consultation Notes problem. Observations such as blood pressure arrive as structured observations, SNOMED coded where Semble supplied a code.
Medications and allergies
Medication history and allergies arrive as structured records on the patient.
Appointments and bookings
Past and booked appointments come across with your appointment types, so the diary has its history.
Documents and letters
Letters and files are brought across and attached to the right patient.
Lab results, invoices, tasks
Lab results, invoices and your service catalogue, open tasks and questionnaires are part of the import.
What you rebuild on Jump.
Three things do not copy across, because the two systems work differently. Templates are recreated in Jump, and you can describe one in plain language and have Jump draft it. Semble product configuration is set up fresh as Jump appointment types and pricing. Heidi AI settings do not transfer, since Jump includes its own AI documentation tools in the per-user price.
How it works
From kick-off to go-live.
Most practices plan for four to six weeks. Your onboarding lead agrees the dates around your diary.
Scope the move
A kick-off call covers your practice, your priorities and your timeline, and what you want configured first.
Configure Jump
We set up your organisation, locations, clinicians, appointment types, billing through Stripe or Xero, and user accounts.
Import and check
The Jump team runs the import. Your team spot-checks the imported records against Semble and any gaps are resolved before go-live.
Train the team
Training is tailored to your workflows, with sessions for clinicians, reception and the practice manager.
Go live
You switch to Jump as your main system, with closer support in the first weeks. You can run both systems briefly or cut over on one date.
Common questions
Questions about moving, answered.
If yours is not here, ask us on a demo call.
Plan your move with the team that runs it.
Book a 30-minute call and we will walk through your Semble set-up and what the move would look like for your practice.