Sharing Forms via Public Links

Last updated: 3 June 2026

Most questionnaires in Jump are sent to a specific patient via a secure portal link. Public form links are different — they give you a URL that anyone can open and submit, without logging in. Use them for:

  • New-patient enquiry forms on your website
  • Lead-capture or interest forms shared on social media
  • General intake forms where you don't yet know who the respondent is
  1. Go to the Form Links admin tab
  2. Click + New form link
  3. Pick a form template from the searchable picker — type to filter; each option shows a short description so you can tell similar templates apart
  4. (Optional) Set an on-submit override — this overrides the default pathway action for this link only; a caption under the picker explains what default it's overriding
  5. Save — you'll get a shareable public URL

What patients see

When someone opens your public link they go straight to the form (no login). They complete it, submit, and the response lands in your practice with full pathway processing — automations run, pathway actions fire, the response routes wherever your template directs it.

Each public form link has PostHog funnel tracking baked in:

  • Opened — someone landed on the URL
  • Started — they began answering
  • Submitted — they finished and sent

This lets you spot if a link is being opened but rarely completed (suggesting a friction point in the form) versus rarely opened at all (suggesting a distribution problem).

The form-link editor has Skip built in. Use the inline Ask Skip nudge to make natural-language requests like "shorten this form to only the essential fields" or "rewrite the intro for a friendlier tone". Skip is route-aware on the editor — it knows the form template you're working on.