Organisation settings, users, and system configuration
Choose which patient fields appear and which are required, separately for patients and staff.
Update your organisation name, address, contact details, URL slug, and manage clinic locations.
Manage your Jump subscription plan, add user licences, and handle billing through Stripe.
Enrol in Jump Labs for early access to new features, and configure the AI Assistant for clinical intelligence.
Managing users, roles, and permissions
Force a team member to be logged out of Jump on every device in one click — for a lost device, suspected compromise, or offboarding.
How a manager can reset a colleague's 2FA when they've lost access to their authenticator device.
Organise clinicians with custom tags for filtering and grouping
Invite new users to your practice, manage pending invitations, and archive or reactivate user accounts.
Create teams to group users for task assignment, inbox routing, and questionnaire handling.
Learn how RBAC roles work, assign roles to users, and create custom roles with specific permissions.
Create clinician profiles with professional details and link them to user accounts for scheduling and clinical features.
Logo, colours, and email branding
MFA, session policies, and security settings
API keys, webhooks, and developer tools