How to Create a Questionnaire Template
You can create questionnaire templates manually using the visual builder or generate them with AI.
How to Get There
Navigate to Configuration > Questionnaire Templates and click Create Template.
Creating a Template Manually
- Enter template details:
- Title (required) - the name patients will see
- Description - optional context shown to patients before they start
- Category - choose from General, Intake, Assessment, Follow-up, Screening, Medication, or Symptoms
- Tags - free-form tags for organisation
- Default Assignee - the user or team who should be notified when a response is submitted
- Build the form using the visual questionnaire builder
- Drag question types from the toolbox onto the canvas
- Configure each question: label, required/optional, help text, choice options
- Arrange questions into pages if the form is long
- Use the preview tab to see how it will appear to patients
- Click Save to create the template
Generating a Template with AI
- From the questionnaire templates page, click Generate with AI
- Describe what you need in plain language (e.g. "New patient intake form for a GP practice covering medical history, medications, allergies, and lifestyle")
- The AI generates a complete questionnaire schema
- Preview the result and refine with follow-up prompts if needed (e.g. "Add a section about family history")
- Edit the title and description, then click Save
Tip: You can also edit an existing template with AI. Open the template and click Edit with AI to modify it using natural language instructions.
Duplicating a System Template
System templates provided by Jump are read-only. To customise one:
- Find the system template in the list (marked with a lock icon)
- Click the three-dot menu and select Duplicate to Practice
- A copy is created in your practice templates that you can freely edit
Archiving a Template
To retire a template without deleting it, click the three-dot menu and select Archive. Archived templates are hidden from selection lists but their existing responses are preserved.