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Help Centre
Getting Started
Getting Started
Learn the basics of Jump EHR
10 articles
Trying Beta Features
Video
Switch selected beta features on for yourself and send feedback.
Configuring availability: Schedules, Sessions, and Blocks
Manage your practice availability configuration from Settings → Availability.
Using the Noticeboard
Video
Post notices for your whole practice team on the home screen.
Navigating the Dashboard
Video
An overview of the Jump dashboard — quick actions, diary widget, tasks widget, and how to get started with your day.
Understanding the Sidebar
Video
How to use the sidebar to navigate between pages, switch patients, and access your consulting room.
Finding and Adding Patients
How to search for existing patients and create new patient records in Jump.
Setting Up Your Profile
How to update your display name and create a message signature that appears on outgoing emails.
Getting Help with In-App Support
Video
Find answers, chat with the support bot, and browse help articles without leaving Jump.
How to Submit a Feature Request
Suggest new features, vote on ideas from other users, and track the status of requests.
How to Raise a Support Ticket
Report a problem or request help by raising a support ticket with automatic context capture.
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