How to Submit a Feature Request

If there is a feature you would like to see in Jump, you can submit a request directly from within the application. You can also vote on requests submitted by other users to help prioritise what gets built next.

How to Get There

1. Click the ? icon in the bottom-left corner to open the Help Hub
2. Click the More menu at the bottom
3. Select Feature Requests

Submitting a Request

1. Click Submit Request
2. Enter a title that clearly describes the feature
3. Add a description with any additional detail (optional but helpful)
4. Select a category that best fits your request:
   • UI, Workflow, Integration, Reporting, Clinical, Billing, or Other
5. Click Submit

You will receive a reference number (e.g. FR-00042) for your request.

Voting on Requests

The feature request list shows ideas submitted by users across your organisation. You can vote on any request by clicking the vote button. Each user gets one vote per request.

Requests with more votes are more likely to be prioritised, so voting is a great way to signal what matters most to your team.

Tracking Status

Each request has a status:

Status	Meaning
Requested	Submitted and awaiting review
Under Consideration	Being evaluated by the product team
In Development	Actively being built
Released	The feature has been shipped
Not Prioritised	Reviewed but not planned at this time

You can filter the list by status or category, and sort by most votes or newest.

Tip: A clear, specific title and description make it much easier for the team to understand and act on your request. Instead of "improve consultations", try "add ability to pin frequently used templates in the consultation editor".

Ideas shared across practices

When you submit an idea, its title and a short summary are shared with every practice using Jump, without your name or your practice. Any details and screenshots you add are seen only by your practice and Jump, so put anything specific there, and keep names and patient details out of the title and summary.

On the roadmap (Control Centre → Roadmap), ideas from other practices are marked From another practice and show no request number, practice or submitter. You can vote on them, and use All practices or Our practice to filter. If an idea you voted for is released, you get an email.

If you submitted an idea, you can change its shared title and summary from the request. Requests raised before October 2026 aren't shared unless their submitter adds a shared title.