What Jump sends, and why
When Jump raises an invoice or takes a payment on your Stripe account, it attaches details from the
patient record to the Stripe record. This is what lets whoever reconciles your books in Stripe tell
one payment from another without opening Jump.
Everything is switched on by default.
Changing what is sent
- Go to Apps → Stripe → Settings.
- Find Patient details in Stripe.
- Switch off anything your practice would rather not send.
What to know before you change it
- The change applies to invoices and payments raised after you save it. Records already in
Stripe are not rewritten.
- Switching a detail off makes reconciliation in Stripe harder for whoever does your books, so it is
worth agreeing the change with them first.
- Nothing here affects what the patient sees, what you can see in Jump, or how a payment is taken.