Viewing the Audit Log & User Activity

Last updated: 31 March 2026

Viewing the Audit Log & User Activity

Jump provides two complementary views for monitoring what is happening in your organisation: the Audit Log for system events and User Activity for individual behaviour.

Audit Log

Navigate to Settings > Audit Log.

The audit log records system-level events across your organisation. Each entry shows:

  • Timestamp - when the event occurred
  • Source - the area of the system (Patient Activity, Appointment, Security, Flow, Recall, Task, AI)
  • Action - what happened
  • User - who performed the action
  • Patient/Record - the affected patient, if applicable
  • Summary - a human-readable description

Filtering: Use the date range picker (defaults to the last 7 days) and the source dropdown to narrow results. Click any row to see full event details in a sidebar.

Sources are colour-coded for quick scanning. The audit log is useful for investigating security incidents, tracking clinical data changes, and compliance reporting.

User Activity

Navigate to Settings > User Activity.

User activity tracks individual user behaviour at a higher level than the audit log. Filter by a specific user or view all users.

Activity types include:

Category Examples
Authentication Login, logout, session timeout, MFA verification, failed login attempts, password changes
Navigation Pages viewed, dashboard access, calendar views
Feature Usage Reports generated, exports created, searches performed, AI features used
Settings Profile updates, email changes, notification preferences, calendar connections
Administration User invitations, role changes, API key management, webhook creation

When to Use Each

  • Audit Log - for investigating specific clinical or security events ("who changed this patient record?")
  • User Activity - for understanding user behaviour and adoption ("is the team using the new feature?" or "when did this user last log in?")

Tip: Both views support date filtering. For compliance audits, use the audit log filtered by Security source to produce a record of all security-related events.