Practice Details & Locations

Practice Details & Locations

Practice settings let you manage your organisation's identity and physical locations.

Practice Details

Navigate to Settings > Practice.

Organisation URL: Your practice's URL slug is used in all Jump URLs and public booking links (e.g. usejump.co.uk/.../your-practice). To change it:

1. Enter a new slug (3-50 characters, lowercase letters, numbers, and hyphens)
2. The system checks availability in real time
3. Confirm the change - note that existing bookmarks, embed codes, and booking links will break

Practice name and contact: Update your practice name, contact email, and contact phone number.

Primary address: Set your main address using the address search or manual fields (Address Line 1, Line 2, Town/City, Postcode, Country). This address is used in prescriptions, letters, and correspondence.

Locations

Navigate to Settings > Locations.

Locations represent your physical clinic sites. If you operate from multiple sites, each location can have its own address.

Adding a location:

1. Click Add Location
2. Enter the location name and address details
3. Save

Managing locations:

• Click a location row to view or edit its details
• Set as Primary - mark a location as your primary site
• Delete - remove a location (bulk selection supported)

Locations are used for:

• Appointment scheduling (appointments can be assigned to a location)
• Online booking (booking links can be location-specific)
• Document headers and correspondence

Tip: Set your primary location to the site where most of your appointments take place. This is used as the default when no specific location is selected.