Customising Your Practice Branding

Last updated: 31 March 2026

Customising Your Practice Branding

Branding settings let you personalise Jump with your practice's identity. Your logo, colours, and favicon appear across the app, patient-facing pages, documents, and emails.

How to Get There

Navigate to Settings > Branding.

Your practice logo appears in the sidebar, on patient-facing pages (booking, portal, questionnaires), and in document headers.

  1. Drag and drop an image or click to upload
  2. Accepted formats: PNG, JPG, JPEG, SVG
  3. Recommended size: 200 x 200 pixels

You can replace or remove the logo at any time.

Favicon

The favicon appears in browser tabs when users have Jump open.

  1. Upload a small image (PNG, ICO, or SVG)
  2. Recommended size: 32 x 32 pixels
  3. A preview shows how it will look at 16px and 32px sizes

Brand Colours

Set your primary brand colour and text colour:

  1. Primary Colour - use the colour picker or enter an HSL value. This is used for buttons, links, and accents throughout the app
  2. Text on Primary - the text colour shown on top of your primary colour. Click Auto-suggest to automatically pick black or white based on contrast
  3. Contrast Ratio - a live WCAG accessibility score is displayed:
    • AAA (7:1 or higher) - excellent readability
    • AA (4.5:1 or higher) - acceptable readability
    • Fail - poor readability, consider adjusting

A preview button shows how your chosen colours look together.

Click Reset to Default to restore Jump's default blue colour scheme.

Where Branding Appears

Your branding is applied to:

  • The Jump app sidebar and interface
  • Online booking pages
  • Patient portal and patient link pages
  • Questionnaire forms sent to patients
  • Document headers (when using document designs)
  • Email communications

Tip: Aim for a contrast ratio of AA or higher to ensure your branding is accessible to all users, including those with visual impairments.