Ordering Lab Tests

Lab test ordering lets you create a test request for a patient, select tests from a catalogue, and generate a printable request form with a QR code.

How to Get There

• Patient sidebar - click Order Test (flask icon)
• During a consultation - use the lab order option in the patient sidebar
• Lab Requests page - go to Reporting > Pathology > Lab Requests and click New Lab Order

Provider Selection

If your organisation has multiple lab providers connected (e.g. TDL and Salient Bio), you will be asked to select a provider. If only one provider is connected, it is selected automatically.

See the TDL and Salient Bio articles in Integrations & Apps for how to connect lab providers.

Ordering via TDL

1. The order form opens with the patient's details pre-filled (name, DOB, address, contact)
2. Check and update any details if needed
3. Source code - your TDL source code (pre-filled from connection settings)
4. Account to - select "Patient" or "Doctor / Practice" for billing
5. Phone/Fax - toggle if you want results called through
6. Select tests - search the test catalogue and select 1 to 10 tests
   • Tests show the canonical name, specimen type, and any requirements (fasting, grey-top tube)
7. Clinical details - optional notes for the lab (max 35 characters)
8. Sample info - date and time of sample collection
9. Click Create Order

Ordering via Salient Bio

1. Select a test profile from the available profiles
2. Enter the barcode from the specimen tube
3. Optionally set the sample date (defaults to today)
4. Click Create Order

Printing the Request Form

After creating an order, a print dialog appears:

• Request form - an A4 form with patient details, tests ordered, and a QR code. The lab scans this QR code to receive the order.
• Specimen labels - printable barcode labels for specimen tubes

Click Print to send to your printer.

Order Number

Each order receives a unique order number (e.g. ORD-12345) for tracking purposes.

Tip: You can reprint a request form later from the order detail sidebar in Lab Requests.

Ordering via Randox

When Randox is the chosen provider, you can build an order from the unified Randox catalogue search and print a Test Order Form (TOF) PDF for the lab.

1. Search the Randox catalogue (one search box covers the full catalogue — no separate checkbox lists).
2. Add tests to the order; the patient's barcode is generated automatically.
3. Click Generate TOF to download a Randox-ready Test Order Form PDF for printing, with the patient's barcode pre-filled.

The TOF goes to the lab with the sample; the order also files into Lab Requests so you can track its status alongside other providers.

Ordering a Custom Blood Profile (Salient Bio)

To run several tests on a single sample tube, choose Custom Blood Profile in the Test Profile list when creating a Salient Bio order, then select the individual tests you want from the catalogue. They will all run on one tube and barcode.

If you instead add separate test rows, each needs its own sample tube and barcode. Use the Custom Blood Profile whenever the tests can share a tube. Use a fresh blood sample tube for the order.

Ordering through Medichecks

Medichecks is now available as a pathology provider. Connect it from the App Store, then order Medichecks tests directly from a patient record — the catalogue syncs automatically and results return over a webhook.

What Jump sends with an order

Every lab order now carries the patient's biological sex and phone number, in addition to their name, date of birth and the tests requested.

Sex matters because reference ranges for a number of common tests differ, so a result reported without it can be interpreted against the wrong range. Each laboratory receives the value in the coding that laboratory uses.

If the patient's sex is already recorded, you will not be asked for it again. If it is genuinely missing, you will be asked at the point of ordering rather than the order going out incomplete.