Connect an app from the App Store

Jump's App Store lists partner apps you can connect to your practice. Connecting one grants that app access to your Jump data, so it is worth knowing exactly what the steps are and how to undo them.

Find the App Store

Go to Settings → Apps. The apps available to your practice are listed there, with the ones you have already connected marked as connected.

Connect an app

1. Choose the app you want and select Connect.
2. You will be shown a consent screen carrying that app's own name and branding, so you can see which company you are granting access to. Read what it is asking for.
3. Confirm, and you will be returned to Jump with the app connected.

If you are not the person who should be making that decision for your practice, stop at the consent screen. Connecting an app is a practice-wide decision, not a personal one.

Disconnect an app

Select the app and choose Disconnect.

This genuinely revokes the app's access. It does not simply hide the app from your list - the credential it was using stops working, so the app can no longer read or write your practice's data.

What to check before connecting

• Who the app is. The consent screen shows the app's own identity for exactly this reason.
• Whether your practice has agreed to it. An app connection is practice-wide.
• What happens to data already shared. Disconnecting stops future access; it does not retrieve what the app already holds. That is a question for the app's provider.

If something looks wrong

If an app appears connected that you did not connect, disconnect it and contact us. If a connection fails partway through, nothing is granted - start again from Settings → Apps.