Getting Started with Apps

Last updated: 16 April 2026

Getting Started with Apps

The Apps page lets you browse, connect, and manage all available integrations and modules. Each app extends Jump with additional functionality - from payment processing to lab test ordering.

How to Find Apps

Navigate to Apps from the main sidebar. The Apps page displays all available apps grouped by category (e.g. Payments, Pathology, Communications).

Types of Apps

There are two types of apps:

Jump Apps

Native modules built into Jump. These are enabled with a simple toggle - no external account or credentials needed. Examples include AI features, care programmes, and supplements tracking.

Integrations

Third-party services that connect to Jump via OAuth or API credentials. These require an account with the external service. Examples include Stripe, Google Drive, and Signature Rx.

Connection Statuses

Each app shows a connection status:

Status Meaning
Not connected The app has not been set up yet
Connected The app is active and working
Error There is a connection issue that needs attention
Disabled The app was previously connected but is currently turned off

Who Can Manage Apps

Organisation administrators can connect, configure, and disconnect apps. Clinicians and other team members can use the features that connected apps provide, but cannot change app settings.

Configuring an App

Each app has its own configuration page accessible from the Apps list. Click an app to open its page, which typically includes:

  • Overview - connection status and setup instructions
  • Feature-specific tabs - vary by app (e.g. invoices, templates, settings)

For detailed setup instructions, see the article for each specific app.

Tip: Start with the apps your practice will use most frequently. You can always add more later.