Scan.com - Diagnostic Imaging

Last updated: 19 October 2026

Scan.com lets clinicians refer patients for diagnostic imaging (MRI, CT, X-ray and ultrasound) from the patient's record. Scan.com then emails the patient, who chooses the imaging centre and time, and pays, on Scan.com.

Switching it on

  1. Go to Apps and open Diagnostic Imaging → Scan.com
  2. In the Settings tab, turn on Scan.com for your practice
  3. A confirmation reads "Scan.com enabled"

You don't need a Scan.com account or any credentials. Jump connects to Scan.com for you.

What clinicians can then do

Once it's on, the patient's record shows a Scan.com panel. From there a clinician can send a new imaging referral and see the patient's earlier ones. See Scan.com imaging referrals for the step-by-step.

How the referral progresses

  • Jump sends the referral to Scan.com and stops there. Jump does not book the scan or take payment.
  • Scan.com emails the patient a link to choose a centre and time, answer any remaining safety questions, and pay.
  • Jump checks Scan.com every 30 minutes and updates each referral's status: Submitted, Booked, Completed or Cancelled.
  • When the report is ready, Jump imports it into Filing automatically, ready to be reviewed and filed to the patient's record.

Seeing every referral

The Data tab lists your practice's Scan.com referrals with their status. Click a referral to open it.

Switching it off

Turn Scan.com off in the Settings tab. Existing referrals are kept, but no new referrals can be sent.

Tip: Write a clear clinical indication. It goes to Scan.com with the referral and helps the imaging centre prepare for the patient.