Last updated: 24 September 2026
The Calendar is your practice's operational view of the day. It gives you, your admin team and your clinicians one clear picture of what is happening across the practice: appointments, clinicians, and the capacity you have available.
This article is an administrator's tour of it. It covers finding your way around the diary, opening it up for bookings, and booking and managing an appointment from it.
Open Jump and go to the Calendar from the home screen.
The calendar shows clinicians' diaries. You can look at them:
You can also create custom views, which can be a combination of clinicians and locations.
Set the view to:
There is also a more traditional list view, which marries up with what you will see in EMIS or TPP.
There are two ways in:
In the diary itself:
From that menu you can book an appointment, create a session, create a schedule, or add a block.
That last step is how you reflect what a clinician actually offers. Some clinicians only deliver certain services: a nurse who only does smear tests, or a men's health doctor who does not do women's health. What you select here is what patients can see online.
Once you have created the session it appears directly within the calendar. You can choose to create another, or review the session by opening it.
Click into the session and the Book appointment drawer opens.
Your choice of mechanism adapts the mailers the patient is sent with their confirmation. Pick a video mechanism and we send the patient a video link. Pick a phone mechanism and we adjust the mailers to say the appointment will be delivered by phone.
The slot you clicked into is already detected. If you have override permissions, which you can assign to your management team through the permission settings, you can change the typical duration or book outside of a session. If the session you clicked into is not the one you want, you can browse available times instead.
Once the appointment is booked you see a confirmation screen. It:
Those reminders are editable within the appointment type configuration.
Zoom in on an appointment and you may see hashed colour on either side of it. Those are the pre-booking and post-booking buffer slots.
They let you tell a patient this is a 10 minute appointment while still holding time before and after it for cleanup or preparation.
Click the appointment to open it. From here you can:
Editing is where you change the details after booking. Switch the appointment to video, for example, and remove the buffers now that it is being done remotely. The hashed colour disappears and the appointment is only held for 10 minutes within the diary.
Two more actions sit here:
And two more things to look at:
The idea is to give your team one clear operational view of the day, while still making it easy to move from the diary into the patient appointment and then the wider workflow whenever you need to.