Last updated: 3 June 2026
Problems structure the consultation using the POMR approach. Each selected problem gets its own tab for documentation.
In the Clinical Record step, search for and select problems from the SNOMED-coded problem list. You can:
Each selected problem appears as a tab at the top of the Clinical Record step. Click a tab to switch between problems. All Record section documentation (History, Examination, etc.) is associated with the currently active problem tab.
If no problems are selected, a General Consultation Notes tab is shown instead. Use this for consultations that do not relate to a specific problem, such as administrative tasks or general check-ups.
Each problem requires an episode type that describes the nature of this encounter:
| Episode Type | When to Use |
|---|---|
| New Episode | First presentation of this problem |
| Review | Routine follow-up of an existing problem |
| Flare Up | The condition has worsened or recurred |
| End Episode | The problem is resolved, care is concluded |
Each problem tab has its own notes area. Use this for notes specific to that problem, separate from the Record section documentation.
Click the problem tabs to switch context. The Record and Action sections update to show data linked to the selected problem. This keeps documentation organised when addressing multiple issues in a single consultation.
Tip: For complex consultations covering several problems, document each problem thoroughly in its own tab. This creates a clear audit trail of what was discussed and decided for each condition.
The Problem picker also searches three additional SNOMED hierarchies so you can record more of the patient's story as a problem when that's clinically appropriate:
After the SNOMED Search Results section, you'll see up to three extra grouped sections labelled with a coloured badge (Procedure, History, Social). Selecting any row stores it the same way as any other problem — you decide what belongs on the problem list.